A hot potato: Newegg has made changes to its internal return process following a public dispute with popular hardware enthusiast and YouTuber, Steve Burke. The situation has escalated to the point ...

As a major pure play computer parts and electronics retailer, Newegg has had to prioritize the customer service experience delivered on its web site. But with more consumers using their mobile devices ...

The hardware retailer chalks issues up to "unintentional process errors" and says they were "isolated incidents". When you purchase through links on our site, we may earn an affiliate commission. Here ...